NATALIA Who are you calling?

TONY My father.

NATALIA Do you have to do that now? I've got a new patient that I'm supposed to see in the morning I've got to call.

TONY You really enjoy this.

NATALIA It's interesting, it's never dull, and it's helping the people and the families that makes the difference.

TONY You like that “helping people” part the best, don't you?

NATALIA Don't you have some TV to watch or something?

TONY There's nothing on right now.

NATALIA Well, I can't have you listening in on patient calls. I told you that last week, remember?

TONY Oh, right. “Personal information.”

NATALIA You wouldn't want someone spreading your personal information all over the place, would you?

TONY You've got a point there. I'll go find something on TV.

MR. DEAN Hello?

NATALIA Mr. Dean? This is Natalia NcNally from Fair Care Home Health Services. How are you?

MR. DEAN Right now I'm doing okay. Last night was another story, though. Are you the gal that my, ah…my…oh, my doctor, that's who it was. He said, ah… Doctor Hordin's his name. …Uh, oh, just a second. …No, no, Dr. Hordin's my dentist. Anyway, he did say that someone would be calling about, ah… something or other, I… I forget.

NATALIA Well, I need to talk to you about scheduling a time when I can come by and see you.

MR. DEAN Oh, Dr. Naiditch! That's his name. He's the one said you'd be calling me. He's my doctor.

NATALIA That's right, Mr. Dean. Dr. Naiditch. By the way, do you remember how long has he been your doctor? Do you recall?…That's right. That's what I have down here. And is his office in your town, or…where exactly is his office? Can you tell me that?

MR. DEAN Oh, well, Dr. Hordin's office is just over by the mall. …Who's that? …Oh, Dr. Naiditch, that's right, I'm sorry. Well, no, he's not in town. I got to go over to Paramus to see him. Well, it's not Paramus really, it's more like… Oh, what's the name of that…? Well, I could take you over there but I can't describe it, you know what I mean?

NATALIA Does Garfield sound right? Is that where Dr. Naiditch's office is? …Okay, great! That's what I've got down here. Thank you, Mr. Dean. Now, the reason that I'm calling is I need to talk to you about coming over to your house so I can ask you a few questions. I need to check and see if you can perform a few simple tasks, and I just want to see how you've been getting along in general since you've gotten out of the hospital. Would that be okay with you? …Okay, that would be great. Now, I wonder if you can give me directions on how to get to you. I'll be driving in from Bergen County. So go slowly so I can get everything down.

NATALIA No, I'm sorry, Mr. Dean. He's your dentist. I need directions to your house, not your dentist's office. …That's right. Okay, I'm ready.