SHANNON Hello? Mrs. Sakakini? This is...Hello?...Mrs. Sakakini, yes, this is Shannon. Remember we spoke on the phone yesterday? …That's right. …No, Mrs. Sakakini, Shannon, not Daren. …Yes, with an “S.” That's right, remember we spoke yesterday, I told you I would be coming over? … I'm on your porch, Mrs. Sakakini. …That's right, I'm right here, right now. …Okay, I'll be waiting. Take your time, no need to rush. I'll be okay. …. All right, thank you.

SHANNON No, Mrs. Sakakini, it really wasn't that long at all. Only a minute or so. But thank you for asking. How are you feeling today?

MRS. SAKAKINI Were you able to find a parking spot all right?

SHANNON Oh, sure, it was no problem at all. Actually, I'm right in front of the house. Are you feeling well today?

MRS. SAKAKINI Elaine complains all the time. She says she can never find a spot near my house.

SHANNON Well, it was no trouble today; there were plenty of spots out there today. What do you say we go into the living room and sit down?

MRS. SAKAKINI What's that?

SHANNON I said, what do you say we go in the living room and sit down?

MRS. SAKAKINI Oh, sure, we could do that. But I'd like to sit down first. I'm feeling kind of tired today. I didn't sleep too well last night.

SHANNON All right, so let me double check with you here. Mrs. Sakakini usually wears her hearing aid every day, is that correct?

ELAINE Sure. She can't even hear herself think without it.

MRS. SAKAKINI What's that? What did you say?

ELAINE I was telling him about your hearing aid.

MRS. SAKAKINI She hides it on me. I can never find it when she's here and, sure enough, soon as she leaves, it turns up again.

ELAINE That's not true. What happens is, when the batteries wear out she can't put them in by herself and then she forgets all about it.

SHANNON Is that better?

MRS. SAKAKINI Yes.

SHANNON You look like you feel a lot better. You can hear better now?

MRS. SAKAKINI Yes, I can hear you now.